Shipping and online payment

Online payments are provided by ComGate payment gateway.

The service provider, ComGate Payments, a.s., is a licensed payment institution operating under the supervision of the Czech National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.

 

Payment by card

The fastest way to pay online. You enter your card number, expiry date and CVC code - three numbers you'll find in the signature strip on the back of your card - into the ComGate payment gateway interface. It's all secured with the 3D Secure standard, so you'll probably be asked to enter a numeric code, which you'll receive via text message from your bank.

 

Payment by bank transfer

Instant payment via online banking. The ComGate payment gateway redirects you to your online banking, where you log in as usual and confirm the payment order you have already prepared. Once the payment is complete, you will be redirected back to the shop. The payment is confirmed immediately, we will proceed with the order without delay.

 

Contact details for ComGate Payments

For any complaints or questions about online payments:

• ComGate Payments, a.s.
• Gočárova třída 1754 / 48b, Hradec Králové
• E-mail: platby-podpora@comgate.cz
• Tel: +420 228 224 267